Privacy Policy


We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This Privacy Notice describes how we collect and process your personal information through Saaje Marketplace websites.

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of information we gather:

Information you provide:

We receive and store any information you provide to Marketplace through our website and/or the app. You can choose not to provide this information but then many of the Saaje Marketplace services may not be available/operate correctly.

Automatic Information:

When you use Saaje Marketplace, we automatically receive and store certain types of information. This include details of your use, your interaction with content and services available through Marketplace.

We use cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses Marketplace.

Information from Other Sources:

We might receive information about you from other sources.

How we use your Personal Information?

We process your personal information to operate, provide, and improve the Marketplace that we offer our customers. These purposes include:

We use your personal information to take, handle and deliver orders, products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Marketplace.

We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with Marketplace.

In certain cases, we have a legal obligation to collect and process your personal information. For instance, we collect from sellers 2 , information regarding place of establishment and bank account information for identity verification and other purposes.

We use your personal information to communicate with you in relation to Marketplace via different channels (e.g., by phone, email, chat etc).

We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. To learn more, please read our Interest Based Ads Notice.

We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Saaje Marketplace, and others. We may also use scoring methods to assess and manage credit risks.

We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.

What About Cookies?

To enable our systems to recognise your browser or device and to provide Marketplace to you, we use cookies. For more information about cookies and how we use them, please read our Cookies Notice.

Does Marketplace Share Your Personal Information?

Information about our customers is an important part of our business and we are not in the business of selling our customers personal information to others.

Business Transfers:

As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Saaje Marketplace or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Marketplace and Others:

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Saaje Marketplace, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties and you will have an opportunity to choose not to share the information.

How Secure is Information About Me?

We design our systems with your security and privacy in mind.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software , which encrypts information you input.

We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your password and to your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.

What About Third-Party Advertisers and Links to Other Websites?

Marketplace may include third-party advertising and links to other websites and apps. Third party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at Saaje Marketplace, including interest-based ads, please read our Interest-Based Ads notice.

What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, membership , household settings, and purchase history in the "Your Account" section of the website. Click here for a list of examples that you can access.

What Choices Do I Have?

If you have any questions or objection as to how we collect and process your personal information, please contact our Customer Service. Many of our Marketplace also include settings that provide you with options as to how your information is being used.

As described above, you can choose not to provide certain information but then you might not be able to take advantage of many of the Marketplace.

If you dont want to receive e-mail or other communications from us, please adjust your Customer Communication Preferences.

If you dont want to see interest based-ads, please adjust your Advertising Preferences.

The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Because cookies allow you to take advantage of some essential Marketplace, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any Marketplace that require you to Sign in. For more information about cookies, see our Cookies Notice.

If you want to browse our website anonymously, you may do so by logging out of your account and disabling cookies on your browser.

When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your data for that purpose.

You will also be able to opt out of certain other types of data processing by updating your settings on the applicable Saaje website.

How Long Do We Keep Your Personal Information?

We keep your personal information to enable your continued use of Marketplace, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.

Examples of Information Collected

Information You Give Us When You Use Marketplace

You provide information to us when you:

search for products or services;

place an order through Marketplace;

place an order through Marketplace;

configure your settings on, provide data access permissions for, or interact with your device

offer your products or services on or through Marketplace;

communicate with us by phone, e-mail, or otherwise;

complete a questionnaire, a support ticket, or a contest entry form;

upload images, videos or other files to Marketplace Social media platforms;

compile Favourites, Wish Lists or other registries

Participate in community features, provide and rate Customer Reviews;

specify a Special Occasion Reminder; or

employ Product Availability Alerts, such as Available to Order Notifications.

As a result of those actions, you might supply us with such information as: your name; address and phone number; payment information; your age; your location information; people to whom purchases have been dispatched or people listed in your settings (including addresses and phone numbers); e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in your Profile; images and video stored in connection with Marketplace, information and documents regarding identity and standing; corporate and financial information; credit history information; PAN number; and device log files and configurations, including Wi-Fi credentials.

Automatic Information

Examples of the information we collect and analyse include:

the Internet protocol (IP) address used to connect your computer to the Internet;

login; e-mail address; password;

the location of your device or computer;

network details and download quality, including information about your internet service provider;

device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;

Saaje Marketplace Service metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files (e.g., file name, dates, times and location of your images));

purchase and use history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers;

the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products and/ or content you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs),

phone numbers used to call our customer service number.

We may also use device identifiers, cookies, and other technologies on devices, applications and our web pages to collect browsing, usage or other technical information for fraud prevention purposes.

Information from Other Sources

Examples of information we receive from other sources include:

updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;

account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising or other services;

information about your interactions with products and services offered by our subsidiaries;

search results and links, including paid listings such as Sponsored Ads;

credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information You Can Access

Examples of Examples of information you can access through Marketplace include:

status of recent orders (including subscriptions);

your complete order history;

personally identifiable information (including name, e-mail, password, communications and personalised advertising preferences, address book);

payment settings (including payment card information and gift voucher, gift card and cheque balances);

e-mail notification settings (including Product Availability Alerts, Deliveries, Special Occasion Reminders, and newsletters);

recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);

shopping lists and gift registries (including Wish Lists and Baby and Wedding Registries);

Your Profile

Sellers can access their account and other information, and adjust their communications preferences, by updating their accounts in Seller Hub.


Interest-based ads are sometimes referred to as personalised or targeted ads. We show interest-based ads to display features, products, and services that might be of interest to you.

What sort of information do we use to show interest-based ads?

To serve you interest-based ads, we use information such as your interactions with Saaje Marketplace sites, content, or services. We do not use personally identifiable information such as name or e-mail to serve interest- based ads. In serving you interest-based ads, we only keep information collected for as long as required to provide our advertising services, in accordance with our Privacy Notice and applicable laws.

As is common in the advertising industry, we use cookies, pixels, and other technologies (collectively, "cookies"), which enable us to understand the effectiveness of the interest-based ads we show you by measuring what ads are clicked or viewed, and to provide you with more useful and relevant ads. For example, if we know what ads are shown to your browser we can be careful not to show the same ads repeatedly.

See our Privacy Notice for more information about the types of information that we gather.

How do we work with third parties to show you interest-based ads?

We work with third parties, such as advertisers, publishers, social media networks, search engines, ad serving companies, and advertising companies working on their behalf, to improve the relevance of ads we serve. In providing you interest-based ads, we do not associate your interactions on unaffiliated sites with personally identifiable information, and we do not provide any personally identifiable information to advertisers or to third party sites that display our interest-based ads. Advertisers and other third parties may assume that users who interact with or click on an interest-based ad or content are part of the group that the ad or content is directed towards (for example, users in a particular geographical area or users who purchased or browsed for classical music). Some third-parties may provide us non-personally identifiable information about you (such as demographic information or sites where you have been shown ads) from offline and online sources that we may use to provide you more relevant and useful advertising.

Third party advertisers or advertising companies working on their behalf sometimes use cookies in the process of delivering content, including ads, directly to your browser or device, and they may automatically receive an IP address when this happens. They may also use cookies to measure the effectiveness of their ads, show you more relevant advertising content, and perform services on behalf of Saaje Marketplace. For information on how to control and delete cookies (including third party cookies) please visit our Cookies notice.

Advertising Preferences

Saaje Marketplace offers you choices about receiving interest-based ads from us. You can choose not to receive interest-based ads from Saaje Marketplace. You will still see ads, but they will not be based on your interests.


We use cookies, pixels, and other technologies (collectively, "cookies") to recognise your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes, including:

Recognising you when you sign-in to use our services. This allows us to provide you with product recommendations, display personalised content, recognise you, enable you to use past purchasing details, and provide other customised features and services.

Keeping track of your specified preferences. This allows us to honour your likes and dislikes, such as whether or not you would like to see interest-based ads. You may set your preferences through your account settings

Keeping track of items stored in your shopping basket.

Conducting research and diagnostics to improve Saaje Marketplace’s content, products, and services.

Preventing fraudulent activity.

Improving security.

Delivering content, including ads, relevant to your interests on Saaje sites and third-party sites (see the Interest-Based Ads notice for how we use cookies in serving interest-based ads).

Reporting. This allows us to measure and analyse the performance of our services.

Saaje cookies allow you to take advantage of some of Saaje’s essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any Saaje products and services that require you to sign in.

Approved third parties may also set cookies when you interact with Saaje services. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of Saaje Marketplace.

You can manage browser cookies through your browser settings. The "Help" feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. If you disable all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.

Policy updates reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

Contacts, Notices & Revisions

If you have any concern about privacy at Marketplace or want to contact us, you can do so by writing to:, 241- A Rohit Nagar Phase 2 Bhopal.